FAQs

Standard and Premium options are differentiating the font styles. Font A Font B.

While we hold some stock we do not hold all stock that is shown on our site.  We use a network of suppliers and manufacturers to supply the jerseys in our catalogue and that is what contributes to the 2-4 week turn around.

Depending on stocks levels, orders typically take 10-14 business days unless you are in the Northern Territory or overseas. Please be advised all delivery dates are approximate depending on the shipping carrier. Normally orders are filled in 10-21 days from order through to being posted while some jerseys may take longer for us to get in from our suppliers.

Yes, we offer licenced Jerseys, though occasionally we also offer a series of unlincenced jerseys which are generic for countries, states or events.  

All orders can be shipped Australia wide and internationally.

We offer free shipping Australia wide, international shipping please add additional costs.

Please contact us with any special request.

Some of the numbers are exactly the same as the authentic ones, however in a number of cases this is not possible due to rules set by the teams or manufacturers. In those cases we match the numbers as close as we can.

You can use the traditional alphabet of A-Z for names and digits 0-9 for numbers. We can also provide the following characters . , ‘ – in names only.

We do not accept emojis or other characters outside of those listed.

Any order that has had those characters added are removed from final production.

Names are limited to 12 characters and numbers are limited to 2 characters unless otherwise stated on the product page.

We only offer uppercase letters.  All orders will be produced with uppercase lettering.

Numbers and names are heat sealed onto jerseys.

No, we only heat seal numbers and names.

From time to time we can offer a RUSH service.  This is dependent on stock availability and work load at the time.  

A RUSH Service costs an additional $20 and sees your order jump the que to be prepared and then sent express post.

This service is only avaiable on a successful request with our Customer Servie Team.

The only returns we accept are non personalised jerseys that maybe defective, as stated in the original listing no personalised jerseys can be returned. If there is any issues with your jersey please contact us via email.

We do have a customer support service.  You can reach us at hello@sportsjerseysoutlet.com with any queries. We contact all customers via email so all parties have a clear communication as to what is going on.

We are based on South Coast of NSW.  We do not have a shop front so as much as we’d love you to drop in and have a look around you can’t.

The Estimated Shipping Date on each product refers to a date range in which we expect to be able to complete the order and send it.  It does not reference delivery dates as we have no control over the postal or courier system.

We do not offer express post options at the checkout as this does not speed up the time it takes to prepare the jersey. For faster delivery of the order please contact us to see if a RUSH service is available for your chosen product.

Order confirmations are automaticaly sent out as soon as you successfully place your order.  Please check your Spam and Junk folders as on occasions they can get caught in there.